Privacy Policy

Your personal information is private

CarCoverStore takes the protection of our customers’ personal information seriously. You can always browse our site without providing any personal information.

When doing business with you, we may need to gather certain information such as your name, address, vehicle details and email address. We will not sell, rent, trade or give away individual, personally identifiable information entered on this site to any third party. We collect this information to process orders, personalize your shopping experience, and send you product news and other useful material. If you prefer not to receive further material from CarCoverStore, simply reply to our email or let us know you do not want future communications.

Managing your information preferences

To opt out of having your personal information disclosed to third parties for their direct marketing purposes, please contact us with your full name, email address and mailing address, and state clearly that you do not want your personal information shared with third parties for direct marketing.

You may opt out of our non-transactional emails via the link in the footer of any such message, or contact us any time and ask to be removed. We may continue to send transactional emails (account notifications, purchases, billing, shipments, returns and support messages) related to your use of the site.

Information we collect

Personal Information: information you provide that may identify you — such as your name, address, zip code, payment details, phone number and email — when you register, make a purchase, or use our services. Providing it is optional, but without it you may not be able to make purchases or use some features.

Usage Data: we automatically collect information about your actions on the site — browser type, operating system, internet provider, IP address, pages viewed, and visit times. This anonymous usage information is not disclosed to third parties in a form that identifies you.

Cookies & Web Beacons: we use cookies (small text files that identify your browser) and may use web beacons to improve your experience — for example, keeping you signed in. We do not use them to collect personal information. You can set your browser to refuse cookies, though some features of the site may not work without them. Some of our third-party providers and advertisers may use their own cookies in connection with services they perform on our behalf.

How we use and share information

We use personal information internally — to provide and improve the site and services, notify you of new products, and communicate about your transactions. We do not disclose personal information to third parties for their direct marketing without your consent. We may share aggregated usage data that does not identify you individually.

Third-party providers: we may work with trusted businesses to perform services on our behalf — order fulfillment, shipping, hosting, data storage and marketing. They receive only the information necessary to perform those services, must protect it with reasonable security measures, and may not use it for anything else.

Advertising: we may work with advertisers and ad networks. We do not share personal information with advertisers, though we may share vehicle information (such as type and model) and anonymous usage data. Advertisers may use cookies or similar technologies to show you relevant ads; their collection is governed by their own policies. The Network Advertising Initiative website offers information on opting out of ad-network data collection.

Analytics: we use Google Analytics to understand how customers use the site. You can read how Google uses data and opt out of Google Analytics via Google’s opt-out tools.

Legal compliance: we may disclose information to government or law-enforcement officials or private parties where we believe it necessary to respond to legal requests (including court orders and subpoenas), protect the safety, property or rights of CarCoverStore or others, prevent illegal activity, or comply with the law.

Business transfers: if CarCoverStore is merged, acquired or sold, or in a transfer of assets, we may transfer personal information as part of that transaction. You will have the opportunity to opt out if the new entity plans to handle your information in a way that differs materially from this policy.

How we use your data

• Purchase and delivery — taking and handling orders, delivering products, processing payments, and communicating about orders and offers.
• Providing, troubleshooting and improving our services — analyzing performance, fixing errors, and improving usability.
• Recommendations and personalization — suggesting products and features that may interest you.
• Communication — responding to purchases or inquiries by phone, email or chat.
• Advertising — displaying interest-based ads for products that may interest you.
• Fraud prevention and credit risk — detecting and preventing fraud and abuse to protect our customers.

Security

We employ reasonable technical and organizational measures designed to protect your information from unauthorized access, disclosure and use, including industry-standard SSL encryption for information you transmit. While we strive to protect your information, no transmission over the internet can be guaranteed fully secure, and you transmit information at your own risk.

Children’s privacy

We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received such information, we will delete it from our records. We recommend that minors 13 or older ask a parent for permission before sending any information about themselves over the internet.

Where your information is processed

Your personal information and communications may be transferred to and maintained on servers located outside your state, province or country. If you are located outside the United States, please note that we process and store information in the United States, whose laws may differ from those in your location. By using our site, you agree that the collection, use, transfer and disclosure of your information is governed by applicable United States law.

California and EU residents

If you are a California or European resident, you have the right to access the personal information we hold about you and to request that it be corrected, updated or deleted. To exercise this right, contact us using the details in the Managing Your Information Preferences section above.

We process your information to fulfill contracts we may have with you (for example, an order placed through the site) or to pursue the legitimate business interests listed above. Your information may be transferred outside of Europe, including to the United States.

Changes to this policy

We may update this Privacy Policy from time to time. Changes will be posted on this page and take effect on the revision date shown. Your continued use of the site after changes are posted constitutes your consent to the revised policy.